See what our customers are saying:

Verified Buyer—Queens, NY

James and Anne 💜

"Our family shops here at leeeast once a month. We've never had a bad experience with Puff Babies™, even if we did we're confident they'd take care of us in a heart beat."

Verified Buyer—Austin, TX

Jane S. ⭐️

"I shop online A LOT. Most online stores exaggerate their delivery times or refund policies. NOT Puff Babies™. If they say 3-day delivery, best believe it'll be there in 2!"

Verified Buyer—Miami, FL

Megan G. 💆‍♀️

"The risk-free guarantee is what has me coming back again and again. I love how I can try a product out and send it back if I don't like it! Their awesome support team completely takes the pressure off my shoulders."

"Theres a reason I keep coming back.. No place I'd rather give my money to than Puff Babies™. <3"

GOT QUESTIONS? WE'VE GOT YOU COVERED!

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When will my order arrive?

We offer free shipping for ALL orders. Order processing takes 1-3 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:

- USA: 7-12 business days
- UK: 7-18 business days
- Australia: 7-18 business days
- Canada: 7-18 business days
- Europe: 7-18 business days
- Rest of world: 14-20 business days

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Can I get a full refund?

We love our products and we're confident you will too! In case things don't go as planned, our return and refund policy is designed to make things as easy as possible for you. Click here to learn more about how we can help.

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What payment methods do you accept?

We accept a variety of payment methods, including debit/credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay and Shop Pay. Rest assured, all payments are processed securely.

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Is my personal information safe?

Absolutely! We take the security and privacy of your personal information very seriously. Our website employs industry-standard encryption protocols (SSL) to protect your data during transmission. Additionally, we have strict privacy policies in place to safeguard your information from unauthorized access or disclosure so you can shop with confidence.

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Do you offer international shipping?

Yes, we offer international shipping to various countries. During the checkout process, you can select your country from the list of available destinations. Keep in mind that international shipping may have additional costs and longer delivery times compared to domestic shipping.

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Do you offer discounts or promotions?

Yes, we frequently offer discounts, promotions, and special offers. Keep an eye on our website's homepage, social media channels, or subscribe to our newsletter to stay updated on the latest deals. Additionally, we may offer exclusive discounts to loyal customers or during special events.

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Can I track the status of my order?

Yes, you can track the status of your order. Once your order is shipped, we will send you a confirmation email with a tracking number and a link to the carrier's website. You can use this information to monitor the progress of your package and receive estimated delivery updates.